Software solutions
Bespoke software for when off-the-shelf does not fit
Built for the problem you actually have, not the nearest product to it.
- Commitment
- Paid discovery, then fixed scope
What’s included
- Discovery and written scope
- Honest build-or-buy advice
- System design
- Build and integration
- Migration and rollout
- Documentation and handover
Begins with a paid discovery phase that produces a written scope and a fixed quote.
Overview
For the problems no product on the market actually fits
Bespoke systems for businesses whose requirements do not match anything on the market, and who have stopped trying to bend their process to fit.
There is a specific kind of frustration in evaluating six products and finding that every one of them does most of the job. So you pick the closest, pay for the whole thing, use a third of it, and build workarounds for the rest.
Sometimes that is the right trade. Sometimes the workarounds become the job. When the process you are trying to support is genuinely specific to how you operate — and often it is the thing you are actually good at — a bespoke system stops costing you and starts compounding.
We build that system. We will also tell you when you do not need one, because recommending custom software to someone who should buy an off-the-shelf product is the fastest way to waste a client’s money.
Best fit for
- Businesses whose process does not map to any product on the market
- Teams maintaining a fragile chain of subscriptions and exports
- Operations where the workflow is a genuine competitive advantage
- Anyone who needs to own their system and their data outright
What you end up with
- A system that matches the process instead of constraining it
- The workarounds removed rather than documented
- Costs that do not scale with seats you did not want
- Full ownership of the code, the data and the infrastructure
- Something that can be extended as the business changes
What it solves
The problems this is built for
If several of these describe your week, this is the conversation to have.
- Every product evaluated does most of the job and none of it well
- Workarounds and manual steps that have quietly become the process
- Several subscriptions glued together with copy and paste
- Licence costs that scale with headcount rather than value
- Requirements no vendor will build because you are one customer
- Data you need to keep control of rather than hand to a third party
What is included
Everything in software solutions
No line items held back for an upsell conversation later.
Discovery and written scope
The current process documented end to end, the requirements agreed in writing, and a fixed quote to build against them.
Honest build-or-buy advice
If an existing product would serve you better, we say so during discovery and tell you which one. Custom is a recommendation, not a default.
System design
Data model, architecture and interfaces designed for what the system has to do now and what it will plausibly need to do next.
Build and integration
The system built and connected to the tools and data sources it needs, in increments you review as they land.
Migration and rollout
Existing data moved and verified, and the team brought across deliberately rather than overnight.
Documentation and handover
Written documentation, the repositories, the infrastructure and the accounts — everything needed to run or extend it without us.
How it works
The software solutions process
Four steps, clear handoffs, and a firm answer whenever you ask where things stand.
- 01
Discovery call
What the process is, what you have tried, and what it costs you today. We give a straight answer on whether custom is warranted.
- 02
Paid discovery phase
Requirements documented, constraints and integrations identified, and a written scope with a fixed quote to build it.
- 03
Build in increments
Working software delivered in reviewable stages, so the thing being built stays the thing you asked for.
- 04
Rollout and handover
Migration, training, documentation and full transfer of code, infrastructure and accounts.
How software engagements start
Every software project begins with a paid discovery phase
An accurate quote for custom software is impossible without understanding the workflow first, and a free estimate is a guess that gets corrected later at your expense. Discovery maps the process, agrees what is in and out of scope, and produces a written specification with a fixed quote to build it.
- The scope document is yours whether or not we do the build
- The build is quoted at a fixed price against that scope
- You own the code, the data and the infrastructure on completion
FAQ
Software Solutions questions
What owners ask us before they commit.
How do you decide whether we should build or buy?
What does the discovery phase produce?
Who owns the result?
Can you work with our existing developers or IT team?
Works well with
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They are designed to stack. Each one still stands on its own.
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Tell us about your business and we will send a fixed price in writing within two business days. If we are not the right fit, we will say so and point you somewhere better.
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