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Care & maintenance

Website care plans that keep it fast and current

The site stays fast, secure and current. You stop thinking about it.

Timeline
Onboarding in 3 business days
Commitment
Month to month, cancel any time

What’s included

  • Managed hosting included
  • Updates & security patching
  • Nightly offsite backups
  • Uptime & form monitoring
  • Monthly content edits
  • Quarterly health report

Onboarding in 3 business days

Monthly, month to month. Hosting included — no separate bill.

Request a quote

Overview

What a care plan actually covers

Hosting, updates, backups, monitoring and a monthly allowance of content edits. Send an email and it gets handled.

A website is not furniture. Plugins go stale, certificates expire, forms silently break, and the hours you posted last winter are still wrong in July. Most small business sites decay quietly until a customer mentions it.

A care plan is the boring insurance against that. We host it, patch it, back it up nightly, watch it around the clock, and handle the edits you email us — new staff photo, updated hours, a service you no longer offer, a seasonal promotion.

Cancel any month you like. We hand over the site and a full backup, no exit fee and no drama.

Best fit for

  • Owners with no time or appetite to manage a website
  • Businesses whose hours, staff or prices change through the year
  • Anyone who has been hacked, gone down, or lost a form once already
  • Anyone who wants the site to stay the way it launched

What you end up with

  • No expired certificates or surprise downtime
  • A tested, restorable backup from last night
  • Content that matches reality without you doing it
  • Speed that does not quietly decay over a year
  • One number to call when something looks wrong

What is included

Everything in website care

No line items held back for an upsell conversation later.

Managed hosting included

Fast global hosting with SSL, a CDN and no separate invoice to chase. If it goes down at 2am, the alert comes to us, not to you.

Updates & security patching

Framework, plugin and dependency updates applied on a schedule and tested, so a routine patch never takes your site down on a Friday.

Nightly offsite backups

Automatic nightly backups kept for 30 days, stored away from the server, restorable in minutes. Tested quarterly, not just configured and forgotten.

Uptime & form monitoring

Checked every minute, plus a monthly test submission through your contact form — because a broken form loses money silently for weeks.

Monthly content edits

Email us the change. Hours, prices, staff, photos, a new service page — included up to your plan allowance, with a firm turnaround date on every request.

Quarterly health report

Speed scores, uptime, traffic trend, broken links and a short list of what we recommend next quarter. Short enough that you will read it.

How it works

The website care process

Four steps, clear handoffs, and a firm answer whenever you ask where things stand.

  1. 01Days 1–3

    Onboarding audit

    We inventory the site, fix anything already broken, take a full backup and document every credential in one place.

  2. 02Day 3

    Monitoring switched on

    Uptime checks, SSL expiry alerts, backup schedule and form testing configured and verified against a live submission.

  3. 03Monthly

    Ongoing care

    Scheduled patching, security watch, and your edit requests handled in the order they arrive.

  4. 04Quarterly

    Quarterly review

    A short written health report with speed, uptime and traffic, plus the two or three improvements worth making next.

FAQ

Care & Maintenance questions

What owners ask us before they commit.

Do I need a care plan if you built my site?
Not required — the site is yours and it will keep running. But hosting, SSL, backups and updates become your job from launch day. The plan exists so that work is not your problem, and it is never a condition of the build.
What counts as a content edit?
Text changes, swapping photos, updating hours and pricing, adding a team member, publishing a blog post you wrote, adding or retiring a service page. New page designs and new features are quoted separately, and we always tell you before it crosses that line.
Can you maintain a site you did not build?
Yes, after a short onboarding audit. If the site has serious existing problems we will quote those separately and honestly rather than absorbing them into a monthly fee and doing a shallow job.
How fast do edits get done?
Every request gets acknowledged with a firm turnaround date. Genuine emergencies — site down, forms broken, wrong holiday hours — jump the queue at no extra charge.

Works well with

They are designed to stack. Each one still stands on its own.

Website Design

Custom design and build for service businesses, shops and clinics. Mobile-first, quick to load, and structured so search engines and customers both find what they need.

Explore website design

Local SEO

Google Business Profile optimization, service-area pages, technical fixes and local citations — the work that gets you into the three-result map pack and keeps you there.

Explore local SEO

Free quote, no obligation

Ready for a website that pulls its weight?

Tell us about your business and we will send a fixed price in writing within two business days. If we are not the right fit, we will say so and point you somewhere better.

Book a Free 30-Minute Call

Start here

Four fields. We will follow up with the rest.

No obligation, and no sales sequence.